Legal notice


The website (hereinafter the “Website”) is the property of  Factor Cinco Solución, S.L., with company address at Calle Vega del Henares, parcelas 5 & 6, Polígono Industrial No. 1, Quer (Guadalajara) and  C.I.F (tax code number)  B84479575. Factor Cinco Solución, S.L. welcomes you and invites you to carefully read the General Conditions of Use for this Website (hereinafter the “General Conditions of Use”) which list the terms and conditions applicable for browsing the same, in accordance with the stipulations of applicable Spanish legislation. Given that Factor Cinco Solución, S.L. may in the future modify these Conditions of Use, we recommend that you periodically consult them to ensure that you are duly informed of any changes made. In the spirit of ensuring that use of the Website conforms with all criteria of transparency, clarity and simplicity, Factor Cinco Solución, S.L. informs the user that any suggestions, doubts or queries on the General Conditions of Use will be gratefully received and solved by contacting Factor Cinco Solución, S.L. via telephone on 949206002, fax: 949206172 or the email address:


This legal notice regulates the use of the website, which is the property of FACTOR CINCO SOLUCIÓN, S.L.

All browsing on the website implies the condition of USER of the same and involves your full and unreserved acceptance of each and all of the conditions published within this legal notice, with the advice that these conditions may be modified without prior warning by FACTOR CINCO SOLUCIÓN, S.L., in which case a notification will be published as swiftly as possible.

For this reason, it is recommended that you carefully read the content before logging onto the site and using the information and services offered herein.

In addition the user must agree to make correct use of the website in accordance with the Law, good faith, public order, the commonly accepted practices of internet traffic and the present Legal Notice, and will answer to FACTOR CINCO SOLUCIÓN, S.L. or any third parties, for any loss or damages which may occur as a result of a breach of the said obligation.

All use distinct from that authorized is expressly prohibited, and will entitle FACTOR CINCO SOLUCIÓN, S.L. to deny or withdraw access or use at any time.


In compliance with Law 34/2002, of the 11th July, in relation to the Services of the Information Society and Electronic Commerce, FACTOR CINCO SOLUCIÓN, S.L. informs you of the following:

  • The company name is: FACTOR CINCO SOLUCIÓN, S.L.
  • The commercial name is: FACTOR CINCO.
  • The CIF (Tax code number) is: B84479575
  • The company address is: Calle Vega del Henares parcelas 5 y 6, CP. 19209. Quer, Guadalajara
  • It is listed in the MADRID Business Register – Volume 21953 – Folio 73 – Page No. M-391181 – Entry 1



To communicate with us, please use any of the following:

  • Tel: +34 949 206 002
  • Email:
  • Post: Calle Vega del Henares, parcelas 5 & 6, CP. 19209. Quer, Guadalajara

All notifications and communications between the users and FACTOR CINCO SOLUCIÓN, S.L. will be considered effective, for all purposes, via any of the means listed above.


The website and its services are free to access. However, FACTOR CINCO SOLUCIÓN, S.L. may require the corresponding form to be filled in to enable the use of some of the services offered on the website.

The user will guarantee the authenticity and currency of all data they provide to FACTOR CINCO SOLUCIÓN, S.L. and will have sole responsibility for any false or inaccurate statements made.

The user expressly agrees to use the content and services of FACTOR CINCO SOLUCIÓN, S.L. solely for the appropriate purposes and not employ them for any other reasons, including the following:

  1. Publishing criminal, violent, pornographic, racist, xenophobic or offensive content, expressing support for terrorism or, in general, any purposes contrary to the Law and public order.
  2. Introducing computer viruses onto the networks or performing action liable to alter, impair, interrupt or cause errors or damage to electronic documents, data or the physical or logic systems of FACTOR CINCO SOLUCIÓN, S.L. or any third parties: or to otherwise obstruct the access of other users to the website and its services via the intentional overloading of the computer resources via which FACTOR CINCO SOLUCIÓN, S.L. provides its services.
  3. To attempt to access the Email accounts of other users or restricted areas of the information systems of FACTOR CINCO SOLUCIÓN, S.L. or third parties or, as applicable, extract information.
  4. Infringe the intellectual or industrial property rights, or violate the confidentiality of the information of FACTOR CINCO SOLUCIÓN, S.L. or third parties.
  5. Impersonate the identity of any other user.
  6. Reproduce, copy, distribute, publically communicate or make available, transform or modify any content without the express authorization of the owner of the corresponding rights, or where required to do so by Law.
  7. To collect data for advertising purposes or to send out publicity of any type or communications for sales or other commercial purposes without the prior request or consent of the user.


All content of the website, including texts, photographs, graphics, images, logos, technology or software, as well as their graphic design and source codes, constitute work which is the property of FACTOR CINCO SOLUCIÓN, S.L., and no rights of use will be understood as conceded to the user except for the purposes strictly necessary for the correct use of the website.    .

In essence, the users of this website may visualize the content and, where applicable, make private authorized copies for their own use, always provided such elements are not subsequently passed on to third parties, nor installed on servers connected to networks, or employed for any other purposes.

In addition, all trademarks, commercial names or distinctive images of any type which appear on the website will remain the property of FACTOR CINCO SOLUCIÓN, S.L. and their use or access will on no account be understood to entitle the user to any rights over the same.

The distribution, modification, release or public communication of the contents, or any other act which has not been expressly authorized by the title holder of the rights of use will be strictly prohibited.

The establishment of a hyperlink will in no way imply the existence of relations between FACTOR CINCO SOLUCIÓN, S.L. and the owner of the website on which it appears, nor the acceptance or approval on the part of FACTOR CINCO SOLUCIÓN, S.L. of its content or services.

FACTOR CINCO SOLUCIÓN, S.L. will not be liable for the use made by individual users of the material made available to them on this website nor the actions they may perform on the basis of the same.


The content of this website is of a general nature and its purpose is merely informative, with no full guarantee of access to all the content, nor its completeness, accuracy, currency or updating, nor its suitability or use for any specific purpose.

Within the limitations of the Law, FACTOR CINCO SOLUCIÓN, S.L. will remain exempt from all liability for loss or damages arising from the following:

  1. The inability to log on to the website or the lack of truth, completeness and currency of the content, as well as the existence of any flaws or defects of any type in the content transmitted, published, stored or made available which have been accessed via the website or the services offered.
  2. The presence of any viruses or other elements in the content which might produce alterations to the computer systems, electronic documents or data of the user.
  3. Breach of laws, good faith, public order, the purposes of traffic and the present legal notice as a result of incorrect use of the website. In particular, and for illustrative purposes, FACTOR CINCO SOLUCIÓN, S.L. will not be liable for the actions of third parties which infringe intellectual and industrial property rights, company secrets, obligation to honour an individual’s personal and family intimacy and good name, as well as all legislation in relation to disloyal competition and illegal publicity.

Likewise, FACTOR CINCO SOLUCIÓN, S.L. declines all liability for information found outside this website which is not directly managed by our webmaster. The purpose of the links which appear on this website is solely to inform the user of the existence of other sources which might expand the content offered on this website. FACTOR CINCO SOLUCIÓN, S.L. will not guarantee the function or accessibility of the linked sites; nor does it suggest, invite or recommend visits to the same, and cannot thereby be held responsible for the results obtained.  FACTOR CINCO SOLUCIÓN, S.L. will not be liable for the creation of hyperlinks on the part of third parties.


In the event that any user or third party has cause to believe that circumstances or events point to the existence of the illegal use of any content or similar activity on the pages included or accessible via the website, they should immediately notify FACTOR CINCO SOLUCIÓN, S.L. duly identifying themselves and specifying the supposed infractions.


Any administrative information provided via the website should in no way be seen to replace the official publication of laws, legislation, plans, general stipulations and decrees which will be formally published in state bulletins and other public information sites, which will constitute the sole instrument verifying their authenticity and content. Any information available on this website should only be understood as a guideline, with no pretension of legal validity.


Whenever we request information it is always on the basis that it is provided voluntarily and with your express consent. All data will be collected via the information forms included on the website or other channels.

Basic information on Data Protection
Purpose:Supply of requested services, sending out of business

Communications and our informative Newsletter

Legitimization:▪         Execution of a contract.

▪        The consent of the data subject.

Recipients:Data will not be released to third parties except when

required by Law.


Rights:You have the right to access, rectify and delete the data,

as well as all other rights listed in the additional information, all

of which may be exercised by contacting the office of the

processing controller on

Origin:The data subject.
Additional information:You may consult additional detailed information on Data

Protection on our website:

Following this link


What are cookies?

A cookie is a file which is downloaded onto your computer when accessing certain websites. Among other things, cookies enable the storage and recovery of information on the browsing habits of a user or their equipment and, depending on the information contained and the manner in which you use your equipment, they may be utilized to recognize the user.

Which cookies are used on this website and why?

This website uses cookies for a range of purposes, including the following:

  • Analysis: these are cookies processed either by us or third parties, which allow us to quantify the number of users and thereby conduct a statistical analysis of the utilization of the service. This enables us to evaluate browsing history on the website in order to improve the service for the user.

There follows a list of the cookies used on this website:

CookiesNameTypePurposeMore information


Note: “Own “cookies are only used by the owner of this website and “Third party” cookies are used by the service provider listed in the previous box.

How can I disable or delete these cookies?

You can permit or disable the cookies installed on your equipment via the configuration of the search engine options installed on your computer:






Other search engines

Consult the documentation of the search engine installed.

Google Analytics opt-out browser add-on.

If you wish to disable Google Analytics cookies on all search engines in such a way that none of your information is sent to Google Analytics, you can download an opt-out application on this link:


The present conditions will be governed by current Spanish legislation.

The language used will be Spanish.


Additional information:

Who is the data controller for processing your data?

Identity: FACTOR CINCO SOLUCIÓN, S.L.  NIF (Tax Code): B84479575

Address Calle Vega del Henares parcelas 5 y 6, 19209, Quer, Guadalajara

Telephone: +34 949 206 002


For what purpose do we process your personal data?

At FACTOR CINCO SOLUCIÓN, S.L. the owner of the Website, we will process the information provided by data subjects for the purpose of administrative, accounting and tax management of the services requested, as well as for sending out our Newsletter and commercial communications in relation to our products.

For how long will we conserve your data?

Your data will be stored until you request its deletion, and in all events for the years necessary to comply with legal requirements.

What is the legitimization for the processing of your data?

Below we have listed the legal basis for the processing of your data:

  • The execution of a contract: Supply of the requested services
  • Subject to the consent of the data subject: Sending out of commercial communications and receiving our Newsletter

Who will be the recipients of your data?

No data will be released to third parties, except as required by Law.

Transfer of data to other countries?

No transfer of data to other countries is predicted.

What are your rights when you provide us with your data?

All individuals have the right to obtain information on whether we at FACTOR CINCO SOLUCIÓN, S.L. are processing personal data which concerns them.

All data subjects have the right to access their personal data, and to request the rectification of inaccurate data or, as applicable, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the data subjects may request the limitation of the processing of their data, in which case we will only conserve it for the exercise or defence of claims.

In certain circumstances and for motives related to their particular situation, the data subjects may oppose the processing of their data. In this event, FACTOR CINCO SOLUCIÓN, S.L. S.L. will cease processing the data, except for legitimate imperative reasons, or in the exercise or defence of possible claims.

You may exercise your rights in the following manner: You have the right to access, rectify and delete your data or request the portability of your data, by directly contacting FACTOR CINCO SOLUCIÓN, S.L.

If you have granted your consent for a specific purpose, you have the right to withdraw that consent at any time, without this affecting the legality of the processing based on the consent given prior to withdrawal.

In the event that you feel your rights have been infringed in relation to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you may present a complaint before the competent Data Protection Control Authority via the website:



The personal data we process at FACTOR CINCO SOLUCIÓN, S.L. originates from the data subject themselves.

No special categories of personal data will be processed  (data referring to ethnic or racial origin, political opinions, philosophical or religious convictions, or trade union affiliation, genetic data, biometric data designed to unequivocally identify an individual, data related to health or a person’s sex life or sexual orientation).

THE OWNER OF THE WEBSITE may use cookies during the supply of services from its website. Cookies are personal files housed on the user’s terminal. The user has the opportunity to configure their search engine program in such a way as to impede the creation of cookie files or to be alerted to the same.

FACTOR CINCO SOLUCIÓN, S.L. employs all the corresponding levels of security required under (EU) REGULATION 2016/679 OF THE EUROPEAN PARLIAMENT AND THE COUNCIL and other applicable legislation. Nevertheless, they cannot guarantee the absolute invulnerability of the systems, nor will they accept liability for loss and damages caused to users’ computer systems, electronic documents or files resulting from the actions of third parties.

If you choose to abandon our website, via links to other websites not belonging to our organization, FACTOR CINCO SOLUCIÓN, S.L will not be held responsible for the privacy policies of such sites or the cookies they may install on the user’s computer.

Our policy in relation to email is focused on solely sending out the communications you have specifically asked to receive.

If you prefer not to receive these messages via email we offer the opportunity to exercise your right of cancellation and renounce the receipt of these messages, in accordance with the stipulations of Header III, article 22 of Law 34/2002, in relation to the Services of the Information Society and Electronic Commerce.



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